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2021 Buyer Preferences Study: Reconnecting with buyers


October 19, 2021

Buyers are becoming harder to please, and sellers are failing to prove their value. Discover how sales organizations can overcome this gap.

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Our 2021 Buyer Preferences Study reveals a fundamental shift in the way that buyers engage sellers — and we aren’t done with the changes yet.

Many people toss around the term “the new normal” when describing the after-effects of the COVID-19 pandemic. But, for many sales organizations, few things are normal about the transformation that’s needed to adapt their sales methods to how customers buy.

Read the Buyer Preferences Study for more on:

  • How good are salespeople at virtual selling?
  • What do buyers really think of sellers?
  • What are the top ten deal-breakers and deal-makers?
  • What convinces buyers to move forward with a purchase?
  • How can we overcome the buyer-seller gap?

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