When it comes to your sales model, a strategic review can provide key information to guide your journey and ensure a successful outcome. This includes not just the goals, but all the objectives, work steps, processes, and support components you’ll need to maximize your ability to succeed.
This step-by-step guide contains everything you need to create your own roadmap.
Objectives of Transforming Your Sales Model
“Taking a deep dive into how your organization functions will better position your sales team to service their clients effectively and maximize efficiency,” says Joseph DiMisa, Global Sales Strategy & Rewards Advisory Leader at Korn Ferry. He recommends a top-to-bottom review, encompassing everything from sales enablement to channel coverage strategies to performance management.
Be sure to include all key stakeholders in this exercise so you have a fully informed understanding of current sales processes, and your plan fully considers needs throughout the organization.
Ideally, a thorough review of your sales model should include the following:
- Overall go-to-market strategy, account planning, sales processes, and support to meet revenue growth goals
- Benchmarks for organizational structure, process, and job roles
- Organizational and account management requirements to best position the salesforce for success, including tools and technology
- Success profiles to define and identify sales performance
- Opportunities for new structures, processes, and/or roles across the sales organization that will lead to optimal efficiency and effectiveness to drive sales results
4 Steps to Conducting a Strategic Sales Review
Step 1: Assess your current sales model
You can’t build a map to get where you want to go if you don’t know where you are to begin with. And when it comes to developing a roadmap for your sales model, it’s crucial to understand how your current strategies are delivering.
Are you currently meeting sales targets? How healthy is your pipeline? Do segmentation models align with your product roadmap and corporate strategies? You must be able to answer these questions to identify opportunities for growth and improvement.
Undertaking a thorough assessment of your current operations confirms your organization’s readiness and capabilities for meeting go-to-market goals. Taking a closer look at end-to-end sales operations is important for identifying gaps in process, jobs, organizational structures, and overall account effectiveness.
But from market segmentation to support needs, there are a lot of moving parts. A complete strategic sales review should seek to answer the question of how well current capabilities and sales goals and strategies are aligned.
This should include the following steps:
- Conduct a strategic review of your market: What current trends and forces are shaping your market, customers, and products? What challenges and opportunities currently exist or can you foresee?
- Review industry practice data (jobs, organizational structure, sales strategies, compensation, etc.) and set benchmarks
- Document current sales structure and outline any areas that require support. Are current territory sizes, organizational structure, etc. meeting your needs? Is any additional coverage, support, or management required?
- Define current capabilities within your salesforce and identify which competencies are needed
The goal of this discovery exercise is to pinpoint opportunities for improvement within your sales model. Based on your findings, you should be able to develop more informed processes and structures for the sales function and supporting roles.
Step 2: Look at your talent
Winning at sales takes a special mix of skills, competencies, and fit—and this doesn’t always translate across companies or products. The better you understand the factors that help salespeople thrive within your organization, the easier it will be to maintain a high-performing sales structure.
In this step, you’ll take a closer look at individual roles in your sales channel, with an eye to the key competencies, accountabilities, and skillsets it takes to be successful.
From here, you’ll be equipped to recognize exactly what “good looks like” in a sales rep. This, in turn, should inform everything from hiring to talent development strategies and plans.
Your talent review should include the following:
- Assessment of current roles and future needs
- A review of the top 10% of sales performers, with a focus on what differentiates your superstars
- Development of success profiles for new job roles
- Revisiting sales structure to ensure alignment of technical competencies