Working models for employee effectiveness

The winds of change, in the form of automation, artificial intelligence (AI), and digitalization, are shaking up industries across the world. This is pushing everyone to reimagine how they work. Automated tasks are freeing up employees to focus on more creative and challenging projects that inherently bring more value to all organizations.

Businesses need to make the most of this shift, to rethink traditional organizational structures and work processes. Companies that are adapting to today's fast-paced, ever-evolving work environment are moving ahead by fostering a culture of innovation—one of collaboration, and one that promotes ongoing learning and developmental growth for their entire workforce.

This change is happening rapidly and leaders who engage in this change discussion will move ahead. Employees, at all levels, are making decisions based on where and how they want to work and have differing expectations for flexibility, working conditions, and life balance. “These changes are not just temporary. They represent a fundamental shift in the way people are approaching their careers,” says David Herrera, Associate Client Partner and Head of People and Organization Analytics at Korn Ferry. “Organizations that engage employees regarding accommodating these expectations are better positioned to attract and retain top talent.”

What’s more, data shows burnout rates continue to climb, thanks to long working hours, high stress levels, and the never-ending barrage of new technological tools. And with high turnover, low engagement, and poor performance, companies are starting to recognize that a worn-out workforce isn’t productive.

One way to tackle these challenges effectively, experts say, is by designing working models that promote work-life integration. With access to video calls, instant messaging, collaboration platforms, and online file sharing, many jobs no longer need people to be in the office every day—or at all. This gives employees freedom and flexibility to organize their day, to get the job done in the way that works best for them. “Workers who are enabled and have access to the right tools, in a balanced way, not only help the company succeed but also grow personally and feel more engaged in their jobs,” Herrera says.

In its latest report, Working Models for Employee Effectiveness, Korn Ferry delves into the changing dynamics of the workforce, offering valuable insights on how to build the future of work—from supporting autonomy to leading in a remote world. The paper also outlines five essential strategies for creating operating models that promote inclusivity and prioritize workforce well-being, ultimately driving employee effectiveness and organizational success.

If business is focused on growing your organization, your workforce needs work structures that boost employee productivity. And companies that get this right are in a “prime position to unlock business performance and growth,” says Nina Boone, a Korn Ferry Senior Client Partner and Commercial Leader for the Organizational Strategy practice in North America. “It’s not just about improving the workplace. When employees feel valued and can work in the way that suits them best, magic happens.”

To find out more, learn about Korn Ferry’s Organization Strategy capabilities.